FLEX GYMS LTD MEMBERSHIP RULES. TRADING AS TWYFORD
HEALTH CLUB
Gym Membership Contract
This Gym Membership Contract (the
"Contract") is entered into between Flex Gyms Ltd (TA Twyford Health
Club), located at 21a London RD, Twyford (the "Gym"), and the member
(the "Member") who excepts these terms and conditions upon joining
the gym. This Contract outlines the terms and conditions governing use of the
facilities, the membership, including membership fees and charges, and the
payment recovery process.
Please note that some form of satisfactory
identification, will be required at the time of being issued your access device
for physically using the club’s facilities. For student members, this will
include showing a valid student ID, proving that you are in full-time
education. For new members wishing to pay by direct debit, we will require
confirmation of your bank account details (i.e., cheque guarantee card or
cheque book) if you have not already signed up online.
Flex Gyms Ltd reserves the right to reject an
application for membership, or refuse admission, without ascribing any reason
for doing so.
This document forms a legally binding contract
between the member and Flex Gyms Ltd. The Member agrees to abide by these and
other Flex Gyms Ltd rules, regulations and guidelines that may be posted on the
Gym’s website or notice boards.
At enrolment, members must declare any injury,
illness or other health condition that may prevent them from using any of the
gym facilities and agree they will only return to exercise after consultation
and approval of their doctor. New members must fill in all forms to the best of
their knowledge. Any payments made for a membership or service provided by Flex
Gyms Ltd using false information will result in any fees paid being forfeited.
Members using the online exercise services understand that they do so entirely
at their own risk and will not be under the supervision of the class
instructor. Gym members are responsible for making sure that the area and
equipment being used is safe and fit for purpose if not being carried out using
the gym facilities.
The Gym can only be used after attending a health
check and induction with a trained member of staff. If you do not wish to
have a gym induction, you declare that you fully understand how to use the
equipment you use and will not attempt to use any equipment that you have not
safely used before. If after filling out the initial health check form a member
develops any sickness, injury or changes to their health that could affect
their exercise routine, they must inform a member of staff and be advised on
what exercises they should or should not do before continuing to use the
facilities. Members undertaking any other exercise class or outdoor activity
must inform the instructor prior to commencement of the session of any injury,
illness or other health condition that may prevent them from completing some or
all of the exercises planned.
At enrolment, Members will be asked to make a
pro rata payment for the current month’s subscription. Membership subscriptions
are payable either annually at joining or monthly until the following rate
review date and then annually on the rate review date each year or monthly by
direct debit.
All direct debit draws will take place on or around
the 1st of the month. Where the collection date falls on a weekend or a bank
holiday the subscriptions will be drawn from the members bank account on the
next available working day.
Should you fail to meet your ongoing commitment to
pay subscriptions, access to the Flex Gyms Ltd premises will be refused. All
memberships obtained or continued with false or out of date information will be
immediately cancelled without a refund.
Membership Fees: The Member agrees to pay the
membership fees as specified in the Membership Fee Schedule provided by the
Gym. Membership fees are payable in accordance to the membership tariff you
have subscribed to. The Gym reserves the right to adjust membership fees with
advanced notice.
Late Payment Charges: In the event that the Member
fails to make a timely payment of the membership fee, the Gym may impose late
payment charges, including but not limited to:
Late Payment Fee: A fee of £10 may be charged for
payments received after the due date specified in the Membership Fee Schedule.
Membership joining fees, administration charge and
subscription fees, fixed by Flex Gyms Ltd, are reviewed annually and may be
altered at any time, with immediate effect. Existing members are notified in
writing of any changes with a minimum of one weeks’ notice. If a payment
request is made from your bank account and is rejected due to insufficient funds
or for any other reason, access to the club and all services of Flex Gyms Ltd
will be suspended until such a time as our account payments are up to date. You
agree to forfeit any time missed between the failed collection of membership
monies and when you bring your account payments up to date.
Debt Recovery:
In the event of non-payment of membership fees, the
Gym will make reasonable efforts to contact the Member through reminder
letters, emails, SMS messages, or other forms of communication to notify them
of the outstanding balance.
An attempt to collect outstanding fees and charges
will be made no sooner than 5 working days after the initial bounced payment.
If non-payment persists, the Gym may issue a formal
demand letter outlining the outstanding debt, any applicable interest and
charges, and a specified deadline for payment.
The Gym may engage a debt collection agency or, any other third party company, to
assist in recovering the outstanding debt. The Member agrees to bear any fees
associated with the services of the debt collection agency and/ or third party company.
Should the debt remain unpaid, the Gym reserves the
right to initiate legal action, which may include taking the matter to a small
claims court or county court to seek a judgment.
Failure to resolve the outstanding debt may result
in the Gym reporting the debt to credit reference agencies, which could impact
the Member's credit score.
FLEX GYMS LTD CLUB RULES
In addition to Flex Gyms Ltd membership rules
concerning the administration of memberships, member’s attention is drawn to
the club rules on the following:
Opening times
Members may use the gym between 530 am and 10 pm
Monday to Friday and 7 am-430 pm on Saturdays and 7 am-2pm Sundays.
Dress code
It is required that you wear loose
comfortable sports clothing when exercising in the gym and when using the
equipment. Appropriate footwear must also be worn when exercising. Open toed
shoes, flip flops or other inappropriate footwear must not be worn in the gym.
Smoking policy
There is to be no smoking in the gym or surrounding
parking area under the windows. If members wish to smoke, they must do so away
from the building.
Health and fitness rules
The gym is for use by people aged 16 years and
older. Before commencing any exercise offered by Flex Gyms Ltd, a pre-exercise
questionnaire must be completed. The gym may not be used without filling in
this form. If reason is found for the member to refrain from exercising a
doctor’s note may be required before permission is granted to use the gym.
Any guest wishing to use the gym must complete a pre-exercise questionnaire. The guest will then be the sole responsibility of the member when using the gym. It is the responsibility of the member to ensure their guest fully understands how to use any equipment in the gym before allowing them to embark on any exercise. Members are expressly forbidden to give access to the facilities to anyone other than themselves by sharing their access fobs or by any other means.
Unmanned hours.
During unmanned hours you confirm that using the facilities
is entirely at your own risk. Panic buttons are in place at various locations
around the gym in case of an emergency. These can be activated by pressing and
holding the button down until the alarm triggers. Once triggered a member of staff or the emergency services will attend the site as soon as possible. Please familiarize yourself
with where they are by referring to the gym notice board. Do not attend the gym
during unmanned hours if you have any health concerns or if you are feeling in
any way unwell.
Safety and hygiene
Please ensure that you only exercise in clean odour free kit, have clean footwear and a towel with you whenever you use the gym to wipe down any equipment that you use. Antibacterial sprays and paper towels are also provided for you to clean the kit with.
Mobile phone usage
Mobile phones are not to be used in the gym area
unless in the case of an emergency. They may be used in the reception, top of
the stairs or parking area.
Fire exits and procedures.
In the event of a fire please leave the building
via your nearest exit immediately. The two exits are located at either end of
the Gym. The first goes into the reception area and out onto the high street.
The second goes into the car park. Please assemble on the main road at the
front of the property
Gym membership termination
Gym membership may be terminated by giving no less
than 1 weeks’ notice in writing to the gym after the contracted term of your
membership plan. Flex Gyms Ltd reserves the right to refuse admission and/or
expel any member with immediate effect, if any member shall, in the opinion of
the Gym, cause nuisance, annoyance, breach any rules, or for any other reason
which the Gym may deem appropriate. This includes ending the members access to
online exercise classes without prior notice. In the event of any dispute the
senior member of staff’s decision will be final.
Use of the facilities
Flex Gyms Ltd may at any time, without penalty,
withdraw all or part of its facilities or exercise activities/classes for any
period or periods with or without notice in connection with any cleaning,
repair, alteration or maintenance work or for any other reason that the senior
member of the Gym staff deems necessary. Flex Gyms Ltd also reserves the right
to set aside facilities for social or sporting events and details will be
published to the Gym members on the Gym notice board or by another means.
Parking
You are entitled to park in the carpark directly
next to Twyford Health Club, shared with Tesco Express, for up to 2 hours,
provided you enter your vehicles registration into the tablet next to reception
every time you park to use the clubs’ facilities. Flex gyms ltd do not accept
liability for any parking charges issued to people using the carpark. It is
understood that if you use the car park, you are solely responsible for
entering the correct information into the tablet on the gym reception.
Data protection
We will use your personal information to provide
you with the services, products, or information that you have requested and for
administration purposes. We may need to share your information with our service
providers, associated organisations, and agents for these purposes. We
will not share your information with any external party for marketing or
promotional purposes. We take appropriate measures to ensure that the
information disclosed to us is kept secure, accurate and up to date and kept
only for so long as is necessary for the purposes for which it is used. We may
also need to disclose your information if required to do so by law. By
providing us with your personal data, including sensitive personal data such as
on your health, you consent to the collection and use of any information you
provide in accordance with the above purposes and this privacy statement. You
have the right to ask for a copy of the information we hold about you and to
have any inaccuracies in your information corrected. You agree that we may use
photographs of yourself for promotional purposes unless you expressly forbid us
to do so. If you do not wish to be seen in any online exercise classes, please
inform the class instructor before the commencement of the class.
If your personal details change, please help us to
keep your information up to date by updating a member of staff or by notifying
us at flexgymsltd@gmail.com. Debit, Credit and Bank account changes can be
changed by calling the gym on 01183271250.
We reserve the right to amend this privacy
statement.
Liability
All members and their guests use the gym and online
facilities at their own risk and understand that Flex Gyms Ltd will accept no
responsibility for any illness or injury howsoever caused.
Flex Gyms Ltd liability for damage to
member’s property is strictly limited to any damage or loss suffered because of
negligence of its staff. With this exception Flex Gyms Ltd will not accept
liability for money, valuables or other personal property of members and
guests. Any property stored or left at the Gym is done so at the owner’s own
risk and no liability for loss or damage will be accepted by Flex Gyms Ltd.
Vehicles, motorcycles, mopeds and bikes
parked or left in Flex Gyms Ltd car park or elsewhere on the premises of Flex
Gyms Ltd and all contents in or on them, are left at the owner’s own risk. Flex
Gyms Ltd will accept no responsibility for loss or damage in respect thereof.
Flex Gyms Ltd cannot accept any liability for any
accident to any member or guest that may occur on the premises or within the
grounds of the gym or when using our online services and recordings. Any member
or guest that suffers an accident on Flex Gyms Ltd premises, or within its
grounds, must report the accident and the circumstances under which it
occurred, to the manager of the Gym immediately following the incident.
General
Flex Gyms Ltd reserves the right to amend these
rules, and all tariff charges, at any time and without notice to members.
Notification of any changes will be passed on to members. This document
states that you are agreeing to be bound by the rules of Flex Gyms Ltd and
accept that when exercising in the gym or when using our online services, there
may not be any staff present and that there is an increased risk of injury or
death if you undertake exercise. You also understand that any exercise
undertaken, and equipment used within this facility or online is voluntary and
at your own risk and agree to waive all legal recourse, for damages to yourself
or others arising from your participation. You also agree to abide by the
direction and advice of the staff, whether verbal or in writing, and to conform
to the standards of acceptable conduct whilst in the facility or participating
online. It is your responsibility to be aware of any changes that are made
to the rules governing Flex Gyms Ltd.
Assumption of liability:
It is understood that subject to the rules and
regulations of Flex Gyms Ltd, and those as may be from time to time enforced,
Flex Gyms Ltd shall determine the membership subscriptions which will be
charged to all members of the Gym. Membership of the Gym does not confer upon
me in any way ownership of Flex Gyms Ltd property, assets, or premises. I agree
that I am personally liable for the payment of the applicable membership
subscription and charges incurred by me and my guests that use the amenities of
the Gym and/or its services.
Please note: the option to pay membership
subscriptions by monthly direct debit, credit or debit card, is a contractual agreement.
If accepted for membership I (and any guest
introduced by me), will observe the rules relating to the Gym and membership, a
copy of which I have read or had the opportunity to read. By ticking the box, I
hereby confirm that I have read and accept Flex Gyms Ltd terms and conditions.